Need help?

Need help? You can resolve most issues on the new help page.

E-mail support

Please visit the help desk for support through e-mail.

By Telephone

United Kingdom

If you’re in the UK you can phone us on 0800 652 5140 or 0121 350 8346.

United States of America

If you’re in the USA, you can phone us for free on 1-855-802-0935

Other countries

You can phone us on +44 121 350 8346

Our Address

Our address is

Merchoid
The Game Train
96 Reservoir Road
Erdington
Birmingham
B23 6DL
United Kingdom