What are your customer support operating hours?
Our customer support staff work from 9.30am to 5pm UK time Monday to Friday (except UK bank holidays). We aim to respond to your support request within 1 working day - this can be longer at busy times like Christmas, but we endeavour reply as quickly as possible.
Categories: Other help
Categories
- Covid-19 / Coronavirus 1
- Live Updates on Your Order 1
- Where’s my stuff? 6
- My order has shipped. Where is it? 3
- My order has not shipped out. Where is it? 2
- Where is my tracking number? 2
- Make a change to your order (or cancel it) 5
- Returns and Exchanges 5
- Ordering from us 6
- Creating an account 2
- Shipping 12
- Payment 6
- Newsletter 2
- Affiliate Program 1
- Suppliers 1
- Press 1
- Wholesale 1
- Christmas 1
- Other help 4