I want to change the size of an item in my order
On this page you can request to change the size of an order that has not shipped. If you want to return an order that you have already received, click here.
If your order has not yet shipped
If your order that has not yet shipped, and wish to change a size, you will need to contact us as quickly as possible on the form below.
Please note that because we pack in-stock order very quickly, there is a limited window after ordering that you are able to make changes. Typically in-stock orders are packed by our warehouse within one hour, so please tell us about any changes within one hour of placing your order.
If your order has shipped
If you have placed an order that has already shipped and wish to change a size, you will need to return your item first. If you have an account with us, you can book in an item to return from within your account. If you don’t have account with us, you can request to return an item by clicking here to visit our returns help page.
Contact us to change the size of an item in your order
If you want to change the size of a product that has not yet shipped, please contact us below. Fields marked with a red asterisk (*) are mandatory: