
How long does it take to get a response through the contact form/Twitter/Facebook?
We usually reply to all emails within 24 hours, Monday to Friday (except UK bank holidays). It is best contact us through e-mail rather than social media.
Categories: Other help
Categories
- Covid-19 / Coronavirus 1
- Live Updates on Your Order 1
- Where’s my stuff? 6
- My order has shipped. Where is it? 3
- My order has not shipped out. Where is it? 2
- Where is my tracking number? 2
- Make a change to your order (or cancel it) 5
- Returns and Exchanges 5
- Ordering from us 6
- Creating an account 2
- Shipping 12
- Payment 6
- Newsletter 2
- Affiliate Program 1
- Suppliers 1
- Press 1
- Wholesale 1
- Christmas 1
- Other help 4